If you are trying to perform a disaster recovery and get the message “The Backup Exec Device and Media Service could not start because the database recovery has failed”, where should you start looking for more information?
Continue reading "Database recovery has failed"
In Backup Exec 12, offline media is displayed in the media view with a black cross on a red circle. This simply means that the media is on-site, but not in the tape drive/library. While crosses usually indicate errors, this is not the case in this instance.
Continue reading Media has black cross on red circle
The Administration Console in Backup Exec can only control Backup Exec servers of the same version. If you have multiple Backup Exec servers with different versions, you must maintain different installations of the Administration Console.
Continue reading Can I use the Administration Console to administer different versions?
If you use both Backup Exec and Symantec Storage Foundation for Windows, you may find that after upgrades to Storage Foundation, you have problems with Backup Exec's Remote Agents not connecting.
Continue reading Backup Exec and Storage Foundation
Backup Exec has trouble handling schedules when Daylight Savings starts & stops. This has been a problem since at least Backup Exec 7, and continues with all versions though Backup Exec 12.
For example, in the United States, Daylight Savings starts the 2nd Sunday in March (clocks move forward 1 hour), and ends the 1st Sunday in November (clocks move back 1 hour). Both changes happen at 2:00am.
Continue reading Backup jobs fail unexpectedly when Daylight Savings changes
After installing or upgrading to Backup Exec 12, when trying to configure email and pager notification, the administration console crashes. To resolve this problem, run a repair on the installation, which fixes the problem.
Continue reading Backup Exec 12 crashes when setting up notification
If you backup Exchange to disk using the Granular Restore Technology option (Enable the restore of individual mail messages and folders), you will find your backup-to-disk folder filling up with .IMG files. Regardless of the media set rules you set for your backup, the files are not overwritten, and continue to accumulate until they fill the disk.
Continue reading IMG folders do not follow media set rules
There have been a reports of problems upgrading Backup Exec to v11d on the official Symantec support forums. Symantec does have a Best Practices guide for upgrading, and it is worth reading.
Continue reading How to Upgrade to Backup Exec v11d
If you get the error: "Final error: 0xe0000900 – The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation." even though the media has been inventoried, fear not, there is usually a solution.
Continue reading Unable to catalog media
On versions of Backup Exec from 7.3 up to 10d, ExecView is an optional component which allows you to monitor (but not administer) one or more Backup Exec servers. ExecView was discontinued for Backup Exec 11d.
Continue reading Where is ExecView for 11d?