If you use the diagnostics for your tape drive, they will report that compression is turned off, and may even prompt you to change settings in your backup software. Don't worry, it's not as bad as it first seems.
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When creating a selection list for a restore, some items are not shown.
Continue reading “No restore selections shown”
My Backup tape is 400GB, but I can only get 300GB on a tape. Why?
Because the people who make tape drives are technical people, and the people who sell tape drives are marketing people.
Continue reading “Media Capacity problems”
If you've just upgraded to Backup Exec 11d, you might notice that in the selection lists there are warning triangles on many (or all) of your remote servers.
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Sometimes you may have an old server listed in the Backup Exec Remote Administrator "Connect to server" and "Connect to Media Server" drop-down lists. Here's how to remove them.
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Had a problem with your Backup Exec installation and need to rebuild your catalogs?
Continue reading “Rebuilding your catalogs”
Getting the error message "Unable to attach to SERVERNAMEBKUPEXEC"? This is usually because you have an item which doesn't exist selected. But what if it doesn't appear in the selection list?
Continue reading “Unable to attach to BKUPEXEC”
If you are backing up an SQL server, it's advisable to perform a consistency check as part of the backup. When this check fails, it can be hard to work out why, so you can run a check manually. These instructions are for SQL Server 2005.
Continue reading “SQL consistency check errors”
You may receive an error message stating that there's an error with AOFO (the Advanced Open File Option), when AOFO is not in use, or not even installed.
Continue reading “AOFO errors when AOFO is not installed”
If you're having problems using Symantec's Licensing site to get or upgrade your license keys, there are some important facts to keep in mind…
Continue reading “Obtaining License Keys”